1. General.

All goods remain the property of Hans Motors until payment has been received in full.

2. Shortages or Damaged Goods.

All orders should be checked immediately upon receipt. Shortages or damaged items must be reported
within 24 hours.

3. Returns.

Items being returned for credit must be received within 5 days of purchase, accompanied by
the relevent invoice.

4. Electrical Units.

Electrical units cannot be returned if they have been fitted.

5. Returned Parts.

Parts returned for credit must be in resaleable condition and in their original packaging. Items which have been fitted cannot be refunded if correctly supplied.

6. Surcharges.

Surcharges must be paid on purchase of all exhange units. The surcharge will then be credited when the old unit has been returned and has passed through our returns department.

7. Exchange Units.

Exchange units cannot be refunded if Hans Motors consider the part to be in unserviceable condition.

8. Changes to Price or Alterations.

Whilst every effort is made to ensure that the information contained on this website and in our catalogues is correct at the time of writing, product improvements or price alterations may occur during the lifespan of the website or catalogue.

9. Quality.

Occasionally we may substitute with a different brand but this is rare.

10. Suitability of Parts.

It is the responsiblity of the purchaser to assure himself that the parts supplied are suitable and correct for
the application involved.

11. Hans Motors Stocking Policy.

We sell parts that are generally known as replacement parts.

These can be:

1. Manufactured by or on behalf of the car maker (common word "Genuine") and carry the manufacturer's logo.

2. Manufactured by a supplier that supplies the car maker (common term "Original") and carry the manufacturer's logo.

3. Manufactured by a supplier who does not supply the car maker.

12. Full Terms & Conditions.

The above is a condensed version of our full terms and conditions of sale. A complete version is available
free of charge from any one of our outlets and is also printed on the back of all sales invoices.

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